Btb88 Terms and Conditions — The Foundation of Transparent & Fair Gaming

1 General Terms & Introduction

Btb88 is an online gaming and Sports Betting platform built for players in Bangladesh and South Asia. These Terms and Conditions constitute a legal agreement between btb88 and each registered member of the platform.

By creating an account, playing games, or using any service on btb88, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree with any part of them, please do not use our platform.

These Terms and Conditions apply together with btb88's Privacy Policy, Responsible Gaming Policy, and Bonus Terms. In the event of any conflict, these General Terms and Conditions will take precedence.

2 Account Registration & Eligibility

To register on btb88, you must meet the following eligibility requirements:

• You must be 18 years of age or older.
• Online gaming must be legally permitted in the country from which you are registering.
• You must have an active mobile number and email address.
• You must not have had a previous account closed or banned by btb88.

Each individual may register only one account. If multiple accounts are found under the same person, all accounts will be closed and all bonuses will be cancelled.

You are required to provide accurate and truthful information at the time of registration. btb88 reserves the right to suspend any account at any time if false or incorrect information is provided. btb88 may request KYC documents at any time for identity verification — such as a national ID card, passport, or driving license.

3 Bonus & Promotion Terms

Btb88 regularly offers bonuses and promotions for both new and existing members. Each bonus comes with specific terms and conditions that must be followed.

Welcome Bonus: New members receive a 150% bonus on their first deposit. To withdraw bonus winnings, a wagering requirement of 25x the total bonus amount must be met. The bonus balance cannot be withdrawn until the wagering requirement is fully completed.

• Each bonus can only be used once and is non-transferable.
• Wagering requirements must be fulfilled within 30 days of receiving the bonus.
• Not all games are eligible for bonus play — btb88 will provide a list of excluded games.
• Multiple bonuses may not be used simultaneously unless btb88 expressly permits it.
• Btb88 reserves the right to modify or cancel any bonus offer at any time.

Reload bonuses, cashback, and loyalty rewards each carry their own terms, which are listed separately on the promotions page. Any attempt to abuse or exploit system vulnerabilities will result in bonus cancellation.

4 Deposits & Withdrawals

Btb88 supports deposits and withdrawals via bKash, Nagad, Rocket, and other major mobile banking services in Bangladesh. All transactions are processed through secure, encrypted channels.

Minimum deposit amount: BDT 200 (two hundred taka). The maximum deposit limit is determined by your account tier.

Withdrawal Terms: KYC verification must be completed before submitting a withdrawal request. Withdrawals are typically processed within 1 to 3 hours.

• Minimum withdrawal amount: BDT 500.
• Withdrawals must be made to the same payment method used for the original deposit.
• Additional verification may be required for suspicious transactions.
• Winnings earned from a bonus can only be withdrawn after the wagering requirement has been met.
• In the event of a technical issue causing delays, btb88 will make every effort to resolve it as quickly as possible.

5 Gaming Rules & Fairness

All games on btb88 are powered by certified Random Number Generator (RNG) technology, meaning every outcome is entirely random and impartial — no one can predict or manipulate results in advance.

The following rules apply when playing games on btb88:

• Game-specific rules are available within each game window — please read them before playing.
• If a game is interrupted for any reason, it will resume from the last saved state.
• Btb88 will not refund bets lost due to internet disconnection.
• If you have any doubts about a game result, submit a complaint to the support team with supporting evidence.
• Using auto-clickers or bots to play games is strictly prohibited.

In Live Casino games, the dealer's decision is final. If a technical issue disrupts a game in progress, that round will be voided and all bets will be refunded.

6 Prohibited Activities

The following activities are strictly prohibited on the btb88 platform. Violations will result in account closure and forfeiture of any funds held:

• Opening multiple accounts under the same identity.
• Registering using a false identity or someone else's personal information.
• Attempting to abuse the bonus system or exploit bonus offers.
• Using auto-betting software, bots, or any artificial aids to gain an unfair advantage.
• Attempting to launder money or introduce illegal funds into the platform.
• Attempting to interfere with or hack the site's security systems.
• Harassing or engaging in inappropriate behavior toward other members.
• Engaging in payment fraud or misusing credit card chargebacks.

7 Account Suspension & Closure

Btb88 reserves the right to temporarily suspend or permanently close your account in the following circumstances:

• For violations of the Terms & Conditions.
• For failure to verify identity or for providing false information.
• For accounts inactive for an extended period (over 12 months).
• At your own request for self-exclusion.
• To comply with government or legal requirements.

If you have a remaining balance at the time of closure, btb88 will allow you to withdraw it. However, if the account is closed due to a rule violation, any bonus balance will be forfeited.

You can request account closure at any time by contacting the support team. The process may take up to 72 hours to complete.

8 Responsible Gaming

Btb88 takes responsible gaming seriously. We want our members to enjoy gaming as entertainment, not let it become an addiction.

Every member has access to the following features within their account:

• Deposit limits: Set daily, weekly, or monthly deposit limits.
• Time limits: Set a daily limit on how many hours you spend playing.
• Take a Break: Place your account on a break for anywhere between 24 hours and 30 days.
• Self-Exclusion: Exclude yourself from the platform on a long-term or permanent basis.

If you have any concerns about your gaming habits or feel that gaming is having a negative impact on your life, please reach out to our support team. For more information, visit our Responsible Gaming View page.

9 Privacy & Personal Data

Btb88 handles the collection, storage, and use of your personal data with the utmost care. Under our Privacy Policy, your information is never sold or transferred to any third party.

Your information is used solely for the following purposes:

• Account management and identity verification.
• Ensuring the security of payment processing and transactions.
• Customer service and support delivery.
• Informing members about relevant bonuses and promotions.
• Compliance with legal and regulatory obligations.

For more details, visit our Privacy Policy Read the page. To request correction or deletion of your information, please contact our support team.

10 Dispute Resolution

If you have a complaint about a transaction, game result, or any service, please contact the btb88 customer support team first. We review every complaint within 48 hours and work to provide a resolution.

Please provide the following information when submitting a complaint:

• Your account ID or registered mobile number.
• Date and time of the issue.
• Transaction ID or game round ID (if applicable).
• A detailed description of the issue and screenshots (if available).

If you are not satisfied with a decision made by btb88, you are free to seek assistance from any independent arbitration body. btb88 is committed to transparency and fairness in resolving all disputes.

11 Changes & Updates to Terms

Btb88 reserves the right to update these Terms and Conditions as needed. For any significant changes, members will be notified at least 7 days in advance via email or app notification.

Continued use of the platform after any changes will be considered acceptance of the updated Terms & Conditions. We recommend checking this page regularly.

Minor changes — such as spelling corrections or wording clarifications — may be made without prior notice. However, any changes that affect members' rights or responsibilities will always be communicated in advance.

12 Contact & Support

If you have any questions or feedback about these Terms and Conditions, please get in touch. The btb88 support team is always ready to help.

• Live Chat: Chat with us directly via the chat button on the website or app.
• Email: [email protected]
• Support hours: 24 hours, 7 days.